Built exclusively for Lightspeed eCom

Your subscriptions.
Finally under control.

SubHero adds the subscription management layer Lightspeed doesn't have — customer portal, failed payment recovery, and MRR analytics. First and only app of its kind on the platform.

1 month free for early access merchants. No credit card required.

Works with Lightspeed eCom E-Series Ecwid Stripe Lightspeed Payments

How it works

Up and running in minutes.
Not days.

01
Install from the app market
One click in your Lightspeed eCom admin. SubHero connects to your store and syncs all existing subscriptions automatically.
02
Connect Stripe
Link your Stripe account in one step. SubHero reads payment events and monitors failed charges — without touching your money.
03
Go live
Your subscribers get a branded portal. You get a dashboard showing MRR, churn, and active dunning. Everything runs automatically.

Features

The missing piece for Lightspeed merchants.
Built to make your subscriptions thrive.

Customer self-service portal
Subscribers can skip, pause, swap products, change frequency, and update payment details — without contacting support. Passwordless login via magic link.
Dunning — recover failed payments
Automated retry schedule with email sequences in your subscriber's language. Recover 20–40% of revenue that Lightspeed currently loses silently on payment failures.
MRR & churn analytics
Monthly recurring revenue, active subscriber count, churn rate, and payment recovery rate — all in one dashboard. Lightspeed shows none of this natively.
Cancel flow with retention offers
Before a subscriber cancels, present a targeted offer — skip, pause, or discount — based on their cancellation reason. Save 20–25% of would-be cancellations.
Multilingual out of the box
Portal and dunning emails in Dutch, English, French, and German. Language auto-detected from store locale and subscriber profile.
No transaction fees. Ever.
Flat monthly pricing only. While Shopify apps charge 1–1.25% of your GMV on top of Stripe fees, SubHero charges nothing per transaction.

Pricing

Simple pricing.
No surprises.

Starter
Up to 50 active subscribers
€ 19 /month
  • ✓ Customer portal
  • ✓ Basic dunning (3-step)
  • ✓ MRR dashboard
  • ✓ NL + EN emails
Most popular
Growth
Up to 500 active subscribers
€ 49 /month
  • ✓ Everything in Starter
  • ✓ Full dunning sequence
  • ✓ Cancel flow + retention offers
  • ✓ 4 languages (NL, EN, FR, DE)
  • ✓ Subscriber export (CSV)
Pro
Unlimited subscribers
€ 99 /month
  • ✓ Everything in Growth
  • ✓ Advanced MRR analytics
  • ✓ Cohort & LTV reporting
  • ✓ Priority support

No transaction fees on any plan. 1 month free for early access merchants.

Be first on Lightspeed.
Join the waitlist.

SubHero is launching soon. Early access merchants get 1 month free on any plan.